TERMS & CONDITIONS
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY, THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS & OBLIGATIONS.
1.0 By using or accessing our website, you agree to be legally bound by these terms and conditions of use as they apply to your use of or access to our website.
1.1 If you do not wish to be bound by these terms and conditions then you may not use our website.
2.0 Permission for reprints
All material on GuaranteedUnlock without limitation is protected by copyright and trademark laws. In order to receive permission to reprint any material on GuaranteedUnlock, please contact us.
3. Modifications to website
3.1 We reserve the right to alter, suspend or discontinue any aspect of our website or the content or services available through it, including your access to it. Unless explicitly stated any new features including new content and/or the sale of new Products/ Services shall be subject to these terms and conditions.
4.0 Information you provide
4.1 Any information that you provide to us is treated as confidential. The following applies to any information you provide to us, for example during any registration or ordering process:
4.2 You authorize us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited to the IMEI of your phone and your email address, to the extent reasonably necessary to provide the Service which is available through our website by us. All such information collected by us shall be referred to in these terms and conditions as 'Personal Information'.
5.0 Availability of our website
5.1 We will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other internet connected device.
6.1 We exclude all express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to our website or any information or service provided through our website to the fullest extent as permitted.
6.2 We will do our best to ensure that all information published on our website is accurate, but please note that all information on our website is provided on an 'as it is' basis.
6.3 We take no responsibility for any damage that may occur to your mobile phone.
6.4 We are not responsible for any possible damages which may occur with your mobile phone or PC during use or misuse of any software. We are also not responsible for any problems caused by original or hand-made connection cables.
7.0 Products & Services
7.1 ALL phones unlock codes currently take approximately LESS THAN 6 HOURS to MAXIMUM 48 HOURS To Process BUT PLEASE ALLOW US UPTO 5 WORKING DAYS IN CASE OF ANY DELAYS (SATURDAY-SUNDAY IS WEEKEND, CODES WILL BE REPLIED ON MONDAY MORNING ).
7.2 Products vary for each phone.
7.3 NOKIA: 'CANNOT UNDO RESTRICTION' or 'NOT ALLOWED' MESSAGES
In a small number (around 2%) of orders received for Nokia Unlock Codes, there exist some handsets which are in a state of 'cannot undo restriction' or 'not allowed'. This state means that someone has already attempted to unlock the handset using 5 incorrect codes or the handset cannot be unlocked using unlock codes alone. Instead, the handset must be unlocked using specialist cable and software. It is not possible to tell if a handset is in this state until you attempt to unlock it by code. Unfortunately, we are unable to provide refunds to customers who receive either of these messages when attempting to unlock their handset using our codes.
7.4 UK SPECIFIC TERMS / (APPLICABLE FOR OTHER COUNTRIES AS WELL)
If a handset is reported lost or stolen (or abused), it may well be 'Blacklisted' (also known as 'Blocked' or 'Barred'), preventing it from ever being used again in the UK on any of the major networks. It is not at all possible to find out if a 'Sim Locked' or 'SP Locked' handset has been 'Blacklisted' from any particular network or all major networks without first performing the 'unlock' procedure using our services. Therefore, if we undertake an unlock and you find out the phone is in fact logged as stolen or abused, we cannot refund your payment. So make sure you know the status of your phone prior to placing the order. It is impossible for us to legally make a 'blacklisted' handset work again.
7.5 CHANGING IMEI NUMBERS
GuaranteedUnlock does not change IMEI numbers, do not ask, this is illegal.
8.0 REFUND POLICIES :
8.01 We will give you a full money refund immediately if the unlock code for your mobile phone is not available.
8.02 We will give you a full money refund if the unlock code we sent you is incorrect and hence you were unable to unlock your phone. This is a very rare case. Due to scammers we will only issue a refund upon receiving video evidence of the unlock attempt. In-case the unlock code we send you does not work, you will need to send us a clear video of the unlock attempt and the error message you receive. Please make sure the IMEI for which unlock service has been ordered must match with the device.
8.03 Unlock codes issued by us, for phones that turn out to be barred or blacklisted, are not eligible for refunds. A barred phone refers to a stolen mobile phone or a mobile phone that was reported ‘lost’ by the owner. This is a strict rule which we follow.
8.04 If your phone does not support 3g network then it will NOT work with 3g network like 3 uk and many others. So no refund as our code will unlock your phone BUT will NOT add any 3g support.
9.0 Agreement -- By using our site or our service, you are agreeing to these terms and conditions in full.
10.01 If you give us the WRONG IMEI, you will not receive any refund of your money.
10.02 If the unlock code does not work, you MUST provide a video proof and email it to us.
12.12 If you already used all attempts with wrong codes and now have 0 tries left then don’t buy this service, or else you will not be refunded.
13.00 100% Moneyback if your code cannot be found and refund will be initiated within 3-72 hours.